Designed for a 21st century information economy
Technical communication is applied workplace communication that makes technical or specialized information understandable and available to many different users. It involves using a range of technologies to craft an ever-broader range of print and digital information products: websites, social media sites, help files, training materials, grants and proposals, and information graphics, to name just a few.
Technical communicators work in many professional roles, such as information developers, grant writers, web interface designers or usability experts. What do all of these roles have in common? They all focus on creating accessible and appealing communication that has a practical purpose and is intended for a particular audience.