BIS 340 Descriptions

Fall 2018

The Future of Humanity: Dialogue in the Workplace

Instructor: Michael Pryzdia

Develops and enhances skills needed in effective organizations such as communication and the use of technology. Students will read and discuss essays and other texts that describe and explain how organizations and individuals within organizations develop, adopt, adapt, and sustain values through dialogue.

Socrates, the Super Worker

Instructor: Bill Erwin

Apply the governing principles of Alignment and the results of the Work Style Patterns Inventory (WSP) to a holistic approach to your work, your workplace, and your life. Practical application of tools and concepts to how one leads the “tipped hierarchy” and rapidly changing workplace.

Spring 2018

The Aikido Way to Conflict Transformation

Instructor: Bill Erwin

Apply principles of the martial art, Aikido, to the conflicts in the workplace, and developing professional communication, conflict resolution, and mediation skills. Demonstrate the practical application of “Spitting Out the Hook,” H.E.A.R., Burn Clean, and SAY YES to workplace conflicts.

Leading Service Excellence

Instructor: Jennifer Chandler

Identify principles and practices of leading service excellence. Demonstrate ability to critically analyze cultural and normative influences on service excellence. Analyze service excellence goals and objectives while also addressing challenges.

Summer 2018

Digital Citizenship

Instructor: Matthew Rodgers

Explore the concept of digital citizenship in an increasingly technological world. We will look at the proliferation of new technologies since the late 1980s and how many of these have led to new concerns around what physical versus digital communities mean, especially in terms of geography, access, and rights. We will explore several case studies of digital citizenship, including instances of irresponsible digital citizenship and other phenomena connected to online communities. Finally, we will conclude with a comprehensive analysis of current issues that relate to digital citizenship, globalization, and the policies that shape this discourse in the 21st century.

The Language of Organizations

Instructor: Marie Wallace

This course highlights the use of numerous language-based strategies in different types of organizational and social contexts. Applied socio-linguistic strategies will be addressed as well as the different mediums and venues in which organizational communication takes place.

Leading Service Excellence

Instructor: Jennifer Chandler

Identify principles and practices of leading service excellence. Demonstrate ability to critically analyze cultural and normative influences on service excellence. Analyze service excellence goals and objectives while also addressing challenges.

Socrates, the Super Worker

Instructor: Bill Erwin

Apply the governing principles of Alignment and the results of the Work Style Patterns Inventory (WSP) to a holistic approach to your work, your workplace, and your life. Practical application of tools and concepts to how one leads the “tipped hierarchy” and rapidly changing workplace.